IF I ORDER SHOES, APPAREL, EQUIPMENT AND ACCESSORIES WILL THEY ALL SHIP TOGETHER?

Yes, all items can be shipped together. We offer free standard shipping on all orders.

WHAT CAN CAUSE MY ORDER TO BE DELAYED?

There are several reasons why an order might be delayed. Typically, delays result from order-related data discrepancies. For instance, if the billing information you provide does not match what your bank has on file (including address and telephone number), your order may be delayed. Your order may also be delayed if the billing and shipping address are not the same.

HOW LONG DOES IT TAKE TO PROCESS AND SHIP MY ORDER?

The time it takes for you to receive your order will depend on your location, the item(s) ordered, and the shipping speed you selected. All shipments take place in two stages: processing and transit.

PROCESSING

Processing and packing times are estimated 24-48 hours. This excludes orders placed on the weekend.

TRANSIT

  • Standard delivery service 2-6 business days

Time frames are dependent on order date and your location.

IF MY ITEM DO NOT FIT OR WORK PROPERLY, CAN I EXCHANGE THEM?

If for any reason, you are not satisfied with the products you received from us, you can return them to us; and, we will credit your order or replace the item.

  • Merchandise must be returned in its original unworn condition and received WITHIN 10 DAYS OF ORIGINAL PURCHASE (invoice date). Orders returned beyond this time period will not be accepted. Sports and Games Limited reserves the right to refuse worn or damaged merchandise.
  • Pack the merchandise in its original packaging or appropriate carton. Enclose the completed packing slip found on the back of the original invoice.
  • A credit for the value of the returned merchandise will appear on the original credit card used to purchase the item(s). Please allow 1-2 billing cycles for the credit to appear on your statement. For more information, please contact your credit card company.

WHAT METHODS OF PAYMENT DOES SPORTS AND GAMES LIMITED ACCEPT?

We currently accept the following forms of payment:

  • MasterCard
  • Visa Card

DO YOU ACCEPT INTERNATIONAL CREDIT CARDS?

Sports and Games Limited only accepts credit cards issued from Trinidad and Tobago banks with Trinidad and Tobago billing and shipping addresses.

IF I CHANGE MY MIND CAN I CANCEL OR CHANGE MY ORDER?

Our goal is to expedite your order as quickly as possible; therefore, once your order is placed it cannot be cancelled or changed. You may always return the item to any one of our branch locations once you receive it.